SLA Assurance and Compliance Delivery Manager
Division
Location
Closing Date
Responsibilities
Monitors and ensures SLA compliance, develops SLA packages to be commercialized, works with legal, finance and commercial teams. Requires 5+ years’ experience and strong compliance knowledge.
- Monitor compliance with SLAs across all service lines.
- Develop governance frameworks for contract enforcement.
- Work with legal and finance teams to ensure contract adherence.
- Develop various sets of SLAs to be commercialized, for particular connectivity and ICT services.
- Work with commercial and marketing teams for productization of SLAs.
Qualifications
- Business Administration and Engineering degree.
- 5+ years in SLA management and compliance roles.
Skills:
- Strong regulatory and compliance knowledge.
- Data analysis and reporting.
- Conflict resolution and client engagement.
Apply here or you can send your CV to jobs@horizonscope.com with the subject line "SLA Assurance and Compliance Delivery Manager"
