Lead Qualification & Proposal Ownership

• Own end-to-end ICT lead qualification in coordination with KAMs, applying defined technical and commercial criteria

• Ensure all incoming leads are assessed for feasibility, budget, and scope before Pre-Sales resources are engaged

• Manage proposal quality, accuracy, and on-time submission across all ICT technology domains

Solution Architecture Management

• Oversee the design of ICT solution architectures across Data Center & Infrastructure, Cybersecurity, Cloud, Storage & Computing, and SaaS

• Review and sign off on all technical proposals before client submission

• Ensure solution designs are aligned with Horizon’s product catalogue and margin thresholds

Team Leadership & Capacity

• Manage and develop a team of ICT Architects/Experts across technology domains

• Allocate resources across concurrent proposals based on complexity and deadlines

• Define and track SLAs for proposal turnaround time

Cross-functional Coordination

• Support KAMs in client-facing technical discussions and pre-qualification meetings

• Coordinate with Partnerships Manager for vendor pricing and RFQ responses

• Interface with Product Development for pricing exceptions and catalogue alignment

• Relay structured lost deal feedback to Product Management

Experience

• 10+ years in ICT Pre-Sales or technical solution selling, with at least 5 years in a team lead or managerial role

• Demonstrated experience managing complex ICT proposals (Data Center, Cybersecurity, Cloud, SaaS & Software) in a B2B context

• Background in telecommunications or managed services strongly preferred

Certifications

• Relevant vendor certifications (e.g. Cisco, Fortinet, Microsoft Azure, AWS) – Preferred

• ITIL Foundation or equivalent – Optional

Technical Skills

• Deep technical knowledge across at least 2 ICT domains: DC & Infrastructure, Cybersecurity, Cloud, Storage, SaaS

• Ability to read and challenge solution architectures and BOM-level pricing

• Familiarity with CRM/ERP-based pipeline tracking (Salesforce, SAP or equivalent)

• Proficient in Microsoft 365 suite and proposal tools

Soft Skills

• Strong stakeholder management: ability to interface with Sales team, Finance, Procurement and Senior management

• Structured, detail-oriented approach to proposal management

• Arabic and English, fluent