To manage and grow relationships with key business clients, ensuring satisfaction, retention, and revenue growth by delivering tailored solutions and coordinating with internal teams.

Key Responsibilities:

• Develop and maintain strong relationships with key B2B, and wholesale clients.
• Drive revenue growth by identifying upsell and cross-sell opportunities.
• Ensure customer satisfaction by aligning services with client needs.
• Act as the main point of contact between Horizon and strategic clients.
• Lead contract negotiations and renewals with major accounts.
• Collaborate with internal teams (ICT, NOC, Field, and Sales) to ensure seamless service delivery.

• Degree in Business Administration, Telecommunications, or related field.
• 5+ years of experience in account management within telecom or ICT sectors.
• Proven track record of managing high-value client portfolios.
• Strong financial and commercial acumen.