Job Description Support the Network/Solution Architects by monitoring, supporting, configuring, implementing, testing, and documenting network management solutions in line with the Network .

• Fault Alarm Management.
• Issuance of trouble tickets and SMS notifications regarding service-affecting faults to concerned personnel.
• Make various reports based on network KPI.
• Route Cause Analysis of different incidents.
• Complete monitoring of all the routes and trunks on the same network and other operators, for an efficient management of the subscriber traffic.
• Follow up different types of work orders based on network modifications.

Educational Qualifications:

Bachelor Degree of Software Engineering or Communication Engineer.

Experience:

1. 1-2 year experience in telecom industry.
2. Good experience with Monitoring tools (PRTG , Zabbix and EMCO).
3. Good experience with wireless links configuration and troubleshooting (Mikrotik , Airfiber and Mimosa).
4. Good knowledge with Network routing protocols (OSPF , BGP , IS-IS , Static).
5. Good knowledge with Network trouble shooting.
6. Good communication skills with the customers and Teams.